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Table of Contents

Chapter 1 — The Consumer Fraud and Deceptive Business Practices Act and Related Statutes: Background and Definitions

Chapter 2 — Unlawful Practices Under the Consumer Fraud and Deceptive Business Practices Act

Chapter 3 — Specific Deceptive Practices Described

Chapter 4 — Exemptions and Inclusions

Chapter 5 — Constitutionality of the Consumer Fraud and Deceptive Business Practices Act and Construction Under Federal Law

Chapter 6 — Industry-Specific Statutes

I. Credit and Finance-Related Statutes

[6.1] Retail Installment Sales Act

[6.2] Credit Services Organizations Act

[6.3] Consumer Deposit Security Act

[6.4] Tax Refund Anticipation Loan Disclosure Act

[6.5] Payday Loan Reform Act

[6.6] Collection Agency Act

[6.7] Communication with People Other than the Debtor

[6.8] Communications with a Debtor

[6.9] Validation of a Debt

[6.10] Victims of Identity Theft

[6.11] Safe Harbor

[6.12] Residential Mortgage License Act

[6.13] Mortgage Rescue Fraud Act

[6.14] Reverse Mortgage Act

[6.15] Consumer Installment Loan Act

[6.16] Installment Sales Contract Act

[6.17] Student Loan Servicing Rights Act

II. Motor Vehicle-Related Statutes

[6.18] Rental Car Collision Damage Waivers

[6.19] Unlawful Subleasing of a Motor Vehicle

[6.20] Automotive Repair Act

[6.21] Motor Vehicle Leasing Act

[6.22] Motor Vehicle Retail Installment Sales Act

[6.23] Illinois Commercial Safety Towing Law

[6.24] Automotive Collision Repair Act

III. [6.25] Home Repair and Remodeling Act

[6.26] Private Right of Action

[6.27] Failure To Comply as an Affirmative Defense

[6.28] Application to Subcontractors

[6.29] Home Repair and Remodeling Act Applies Only to Residential Property

[6.30] Home Repair Contract

[6.31] Provision of Brochure

IV. Telecommunications and Internet-Related Statutes

[6.32] Automatic Telephone Dialers Act

[6.33] Pay-Per-Call Services Consumer Protection Act

[6.34] Telephone Solicitations Act

[6.35] Electronic Mail Act

[6.36] Anti-Phishing Act

[6.37] Internet Caller Identification Act

V. Privacy-Related Statutes

[6.38] Personal Information Protection Act

[6.39] Children’s Privacy Protection and Parental Empowerment Act

[6.40] Student Online Personal Protection Act

VI. Health-Related Statutes

[6.41] Safe and Hygienic Bed Act

[6.42] Ephedra Prohibition Act

[6.43] Lead Poisoning Prevention Act

VII. Miscellaneous Statutes

[6.44] Travel Promotion Consumer Protection Act

[6.45] Uniform Deceptive Trade Practices Act

[6.46] Dance Studio Act

[6.47] Dating Referral Services Act

[6.48] Job Referral and Job Listing Services Consumer Protection Act

[6.49] Illinois Membership Campground Act

[6.50] Hearing Instrument Consumer Protection Act

[6.51] Physical Fitness Services Act

[6.52] Prizes and Gifts Act

[6.53] Automatic Contract Renewal Act

VIII. [6.54] Appendix — Other Consumer-Related Statutes

Chapter 7 — Procedural Issues

Chapter 8 — Powers of the Attorney General

Chapter 9 — Private Actions Under the Consumer Fraud and Deceptive Business Practices Act

Authors

Elizabeth Blackston
Elizabeth Blackston
Elizabeth Blackston is an Assistant Attorney General at the Office of the Illinois Attorney General and Chief of the Consumer Fraud Bureau, Southern Region. Ms. Blackston received her J.D. from Washington University School of Law and her B.A. from the University of Illinois Urbana-Champaign.
Deborah Hagan
Deborah Hagan
Deborah Hagan was with the Attorney General’s Office for over 30 years. She served as Division Chief of the statewide Consumer Protection Division of the Office of the Illinois Attorney General in Springfield and Chicago. She also served as an Assistant Attorney General, Deputy Chief, and Bureau Chief of the Consumer Fraud Bureau. Ms. Hagan has written for IICLEÒ’s ADVISING ELDERLY CLIENTS AND THEIR FAMILIES and for the Illinois Bar Journal. She received her B.A. from Miami University (Oxford, Ohio) and her J.D. from the University of Dayton School of Law.
Paul Isaac
Paul Isaac
Paul Isaac is a Former Assistant Attorney General at the Office of the Illinois Attorney General and Former Deputy Bureau Chief of the Consumer Fraud Bureau, Southern Region. Mr. Isaac received his J.D. from Northern Illinois University College of Law and his B.A. from Northeastern Illinois University.

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Consumer Protection Law 2019 Edition

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