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Chapter 1 — The Consumer Fraud and Deceptive Business Practices Act and Related Statutes: Background and Definitions
Chapter 2 — Unlawful Practices Under the Consumer Fraud and Deceptive Business Practices Act
Chapter 3 — Specific Deceptive Practices Described
II. [3.2] Statutorily Defined Deceptive Practices
III. Deceptive Practices Under the Administrative Rules
Chapter 4 — Exemptions and Inclusions
Chapter 5 — Constitutionality of the Consumer Fraud and Deceptive Business Practices Act and Construction Under Federal Law
II. Construction Under Federal Law
Chapter 6 — Industry-Specific Statutes
I. Credit and Finance-Related Statutes
II. Motor Vehicle-Related Statutes
III. [6.25] Home Repair and Remodeling Act
IV. Telecommunications and Internet-Related Statutes
V. Privacy-Related Statutes
VI. Health-Related Statutes
VII. Miscellaneous Statutes
Chapter 7 — Procedural Issues
Chapter 8 — Powers of the Attorney General
Chapter 9 — Private Actions Under the Consumer Fraud and Deceptive Business Practices Act
VI. Fees and CostsElizabeth Blackston is an Assistant Attorney General at the Office of the Illinois Attorney General and Chief of the Consumer Fraud Bureau, Southern Region, in Springfield. Blackston received her J.D. from Washington University School of Law and her B.A. from the University of Illinois Urbana-Champaign.
Deborah Hagan was with the Attorney General’s Office for over 30 years. She served as Division Chief of the statewide Consumer Protection Division of the Office of the Illinois Attorney General in Springfield and Chicago. She also served as an Assistant Attorney General, Deputy Chief, and Bureau Chief of the Consumer Fraud Bureau. Ms. Hagan has written for IICLEÒ’s ADVISING ELDERLY CLIENTS AND THEIR FAMILIES and for the Illinois Bar Journal. She received her B.A. from Miami University (Oxford, Ohio) and her J.D. from the University of Dayton School of Law.
Paul Isaac is Deputy Secretary of the Illinois Department of Financial and Professional Regulation, in Chicago. Isaac received his J.D. from Northern Illinois University College of Law, where he was the Law Review Managing Editor, and his B.A. from Northeastern Illinois University.
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