Learn practical listening techniques to build trust and enhance credibility in client meetings, negotiations, and everyday professional interactions.
Credits: 0 General, 0 Diversity/Inclusion PR, 0 MH/SA PR, 1 Other PR
Drawing on her experience as an attorney as well as her study of counseling psychology and mindfulness practices, Karen Munoz examines the role active listening plays in building trust, strengthening attorney-client relationships, and improving professional effectiveness. Practical examples and real-world client scenarios illustrate the distinction between listening to reply and listening to understand. Learn techniques for recognizing emotional and unspoken concerns, asking more effective questions, confirming understanding, and creating space for meaningful dialogue.
Karen Munoz, Roaring Grace Wellness, Chicago
Expires 7/1/2028
