Professional Communication and Civility in Workers’ Compensation Practice

Expires 10/01/2027

Effective communication is critical in every aspect of workers’ compensation law. This session provides practical guidance on communicating clearly and professionally with clients, opposing counsel, arbitrators, and judges. Learn how to manage difficult conversations, set client expectations, and maintain civility in high-stress situations. Emphasis will be placed on fostering credibility, building professional relationships, and navigating common communication challenges in workers’ compensation cases.
Julio A. Costa, Costa Ivone, LLC, Chicago*
Andrea M. Carlson, BCM Law, P.C., Chicago **