Negotiation is a strategic process that is not necessarily adversarial….until an extremely self-centered person who has an exaggerated sense of self-importance is a part of the process. This information-packed presentation juxtaposes sound negotiation practices and narcissism traits and characteristics. An understanding of and ability to manage cognitive and emotional biases helps avoid the pitfalls and common mistakes that create a climate of competition rather that collaboration.
Faculty:
Pamela Rak, LCSW, PC, Hoffman Estates