Ordering, Returns, & Shipping

IICLE® only accepts prepaid orders. Acceptable payment is by check or by credit card (Visa, MasterCard, American Express, & Discover). If you are purchasing on behalf of a government agency, you must provide a purchase order with your order.

IICLE^® does not assume responsibility for damage that occurs during shipping; however, a defective print publication or USB Drive may be exchanged for the same item within 30 days of purchase by calling IICLE^® Customer Service at (217) 787-2080 and obtaining an authorization code to include along with the return shipment of defective item(s), which should be sent to: IICLE^® 3161 W White Oaks Dr., Ste. 300, Springfield, IL 62704; Attn: Customer Service.

The following IICLE^® products are non-returnable and non-refundable: e-books; IICLE^® Online Library, IICLE^® Formulaw Online and IICLE^® Online All-Access subscriptions; online, on-demand courses; and any other such electronic or digital media, now existing or created in the future.

All returned books are subject to a restocking fee of $25, which will be deducted from any refund or added to any exchange transaction.

IICLE® ships most orders on the business day following receipt in the Springfield Office. Expected ship dates are provided for those products that are still under production.

UPS Ground shipping – FREE for orders shipped anywhere in the continental United States.

Expedited shipping – $5 per item plus actual overnight shipping charges. Orders must be received by 2:00 p.m. central time for guaranteed next day delivery by UPS Overnight.

International shipping – Call IICLE® at 217-787-2080 for international shipping options.

Select IICLE® publications are available at The Chicago Bar Association.

The Chicago Bar Association – 321 South Plymouth Court, 1st Floor. Phone: (312) 524-2130.