Where do I find directions to your live program locations?
The location for each program location is included in the program details on our website. In addition, we maintain a page on our website with information about each program site here: Program Location Information Page.
Do you allow walk-in registrations?
Yes. Walk-in registrations are welcome and there is no additional charge. We do, however, suggest that you call us in advance at 800-252-8062 to verify that we have a seat available for you. If the program is full, you have the option in most cases to view a live webcast or pre-purchase the DVD or online on-demand version of the program for later viewing.
Do you offer group discounts?
Any firm or organization that registers 3 or more individuals from that same firm or organization in one transaction for the same IICLE® program will qualify for a 15% discount on the full tuition rate. You must call 800-252-8062 to access this discount program. Please note that the discount will be taken off the full tuition amount. The group discount will not apply to any early bird or other discounted rate and may not be combined with any other offer. IICLE® reserves the right to exclude any program from the group discount program.
Can you accommodate special dietary requests?
We do our best to accommodate special dietary requests but we cannot guarantee that we will be able to do so. In most cases, we can provide vegetarian and gluten-free options. Patrons with special dietary requests should indicate their needs at the time of registration, preferably at least two weeks prior to the program date. If you have questions about specific dietary needs and our ability to accommodate them, please call us at (800)252-8062. In some instances, special dietary request may only be available at an additional charge. We cannot guarantee special dietary options for walk-ins.
How do I request accommodations for disabilities or special needs?
If you need any accommodations for disabilities or special needs, please contact IICLE® at 1-800-252-8062. If possible, for live programs, please contact us at least two weeks in advance of the program date so we can ensure that we have the ability to accommodate your request in a timely fashion. If you are requesting accommodations for webcasts or online on-demand programs, please contact our IT Manager at 800-252-8062 or chull@iicle.com.
Do you have special hotel room rates available for program attendees?
If a special hotel room rate is available for registrants, all relevant information will appear on the program details page on our website and will also be included on registration materials. If you have questions about room rates or would like suggestions on conveniently located accommodations, please contact us at 800-252-8062 or at info@iicle.com.
What is your cancellation policy for live programs?
IICLE Refund Policy for Live Programs (In-Person, Simulcasts, & Webcasts) In order to receive a full refund of your live program tuition, including a refund for the pre-order of printed program materials, you must cancel your registration no fewer than 10 business days prior to the program date. If you do not cancel within that time period, no refund will be issued but you will receive access to the online on-demand recording of the program and the program materials (if available). If you pre-order a set of printed program materials and do not cancel your registration in time to receive a refund, a copy of the materials will be shipped to you. Please note that IICLE does not issue refunds in the form of a credit on account. IICLE reserves the right to prohibit refunds for specific programs or in conjunction with specific discounts or special offers.
Can I send another attorney in my place if I am unable to attend a program?
Yes. In advance of the program date, please contact IICLE® at 800-252-8062 to transfer the registration. On the program date, please instruct your replacement to notify the registrar on site. The replacement attendee will need to provide your name to the registrar. Please note that only the attorney actually in attendance will be eligible to receive a certificate of attendance for MCLE purposes.
What are my options if I am a "no-show" for a live program?
If you register for a program and do not attend but did not cancel your registration in accordance with our cancellation policy, you will automatically receive a recording of the program as soon as it becomes available. If the program was not recorded you will receive the program materials only. If you pre-purchased a printed copy of the program materials, they will be mailed to you.
